is a general term used to describe the use of computers to process and transfer . It can also refer to other office (such as faxes and telephones) which contain tiny . , refers to the physical parts of a computer – those parts which you can see or touch. is primarily a list of instructions coded in a special way that computers can understand. Two different types of software are, software – eg which works in the background and controls your software and hardware devices, and software – eg – software used to perform tasks